Refund policy

  • Final Sale: Discounted items, jewelry, accessories, and intimate apparel are FINAL SALE and cannot be returned or exchanged.

  • Special & Trunk Show Orders: May be exchanged for a replacement item or returned for store credit within 10 days of receipt.

  • Regular Price Merchandise: May be returned within 10 days of receipt for exchange, refund, or store credit. Refunds are issued within 2 business days of receipt.

How to Initiate a Return Online

  1. Log into your account.

  2. Select the order you wish to return.

  3. Follow the on-screen instructions to request authorization and generate your return label.

A $10 return shipping fee will be deducted from your refund. This policy is displayed consistently during the return process.

In-Store Returns

You may also return eligible items at any Just Perfect Collection store during regular business hours:

Just Perfect Collection
c/o Corby II 
3301 New Mexico Ave NW 
Washington, DC 20016

Please bring proof of purchase (packing slip or purchase confirmation). Items must have original tags attached.

Additional Notes

  • No returns or exchanges on sale merchandise, jewelry, accessories, or intimate apparel.

  • No cash or check refunds. Refunds are processed to the original form of payment only.